Privacy Policy
Privacy Policy
Last updated: May 2026
Welcome to Stitchéa (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or purchase from Stitchéa, we may collect the following information:
Personal Information
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Name
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Email address
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Billing address
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Payment information
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Order details
Automatically Collected Information
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the website
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Cookies and usage data
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Improve our website and services
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Send updates about your order
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Send marketing emails (only if you subscribe)
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Prevent fraud and protect our website
3. Digital Products
Stitchéa sells digital crochet patterns and downloadable content.
After purchase, customers receive access to downloadable PDF files. Due to the digital nature of our products, files may not be shared, redistributed, copied, or resold.
4. Payments
Payments are securely processed through trusted third-party providers such as Shopify Payments, PayPal, Stripe, or other payment gateways.
We do not store your full payment card information on our servers.
5. Cookies
Our website uses cookies to:
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Improve browsing experience
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Remember preferences
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Analyze website traffic
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Personalize content and advertisements
You can disable cookies through your browser settings.
6. Email Marketing
If you subscribe to our newsletter, we may occasionally send:
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Crochet inspiration
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New pattern releases
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Promotions and discounts
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Helpful tutorials and updates
You can unsubscribe at any time using the unsubscribe link included in our emails.
7. Sharing Information
We do not sell your personal information.
We may share limited information with trusted services that help us operate our business, such as:
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Payment processors
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Email marketing platforms
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Analytics providers
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Shipping or hosting providers
These partners only receive information necessary to perform their services.
8. Data Security
We take reasonable measures to protect your personal information and keep your data secure.
However, no method of internet transmission or electronic storage is completely secure.
9. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Withdraw consent for marketing communications
To request any of these actions, contact us at:
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Stitchéa
contact@stitchea.com