Shipping Policy

Shipping Policy

Last updated: May 2026

Thank you for shopping with Stitchéa.

Please note that Stitchéa sells digital crochet patterns delivered electronically. No physical items are shipped.


Digital Delivery

All products are delivered digitally in PDF format.

Once your payment is successfully completed, you will receive:

  • Instant access to your download page

  • A confirmation email containing your download link

Most orders are delivered immediately after purchase.


Delivery Issues

If you do not receive your download email within a few minutes, please:

  • Check your spam or junk folder

  • Verify that your email address was entered correctly

  • Allow a few extra minutes for delivery

If you still cannot access your files, please contact us and we will gladly assist you.


File Access

Customers are responsible for downloading and saving their files after purchase.

We recommend storing your files safely on your device or cloud storage for future access.


Supported Devices

Our digital PDF patterns can typically be accessed on:

  • Smartphones

  • Tablets

  • iPads

  • Laptops

  • Desktop computers

You may need a PDF reader application to open your files.


Contact Us

If you experience any issues with your digital delivery, please contact us:

contact@stitchea.com